Refund policy

  • No Returns: All sales of loose leaf tea and tea ware are final. We cannot accept returns due to health and safety regulations.
  • Quality Assurance: We thoroughly inspect each product before shipment to ensure it meets our quality standards. If you receive a defective or damaged item, please contact us within 7 days of delivery.
  • Customer Satisfaction: If you have any concerns about your order, please reach out to our customer service team for assistance. We are committed to ensuring your experience is positive.

Thank you for your understanding and support of our products!